Data Deletion

Your Data, Your Choice

If you connected your Instagram professional account or Facebook Page to CreatorMarket, you can request deletion of the Meta-related data we store for that connection at any time. We respect your right to control your data.

How to Delete Your Data

Option 1: Disconnect from Your Dashboard

Log in to CreatorMarket, go to your dashboard settings, and disconnect your Instagram or Facebook account. This immediately removes:

• Your stored access token
• Imported profile and audience metrics
• Imported images that were copied from that connected Meta account into your CreatorMarket media library
• The social-account entry itself (username and profile link) — the connection is removed entirely, not just reset

Option 2: Revoke Access from Instagram or Facebook

You can revoke CreatorMarket's access directly with the platform you connected. The right place depends on whether you connected an Instagram professional account or a Facebook Page:

If you connected Instagram:

1. Go to Instagram → Apps and websites (or in the Instagram app: Settings and activity → Apps and websites → Active)
2. Find CreatorMarket and select "Remove"

If you connected a Facebook Page:

1. Go to Facebook Settings → Business Integrations
2. Find CreatorMarket and select "Remove"
3. Check the box to request deletion of data CreatorMarket has about you

When Meta supports it, an automated deletion request will be sent to us. We process these requests promptly and delete the Meta account connection data we can identify, including stored tokens, synced metrics, and imported images linked to that connection.

Option 3: Contact Us Directly

Email us at info@creatormarket.ae with the subject "Data Deletion Request" and we will process your request within 30 days.

What Gets Deleted

When we process a Meta data deletion request, we remove:

• Instagram and Facebook profile information (username, follower counts, etc.)
• Audience demographics (age, gender, location data)
• Engagement metrics
• Encrypted access tokens
• Imported CreatorMarket media that we can attribute to the disconnected Instagram account or Facebook Page

We retain only a record of the deletion request itself (confirmation code and timestamps) for compliance purposes.

Check Deletion Status

If you requested deletion via Meta, you received a confirmation code. Use it to check the status of your request on our Deletion Status page.